Privacy Policy

Last updated: April 2026

StillHere ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

When you submit our intake form, we collect your name, email address, phone number, and information about your loved one including their name, condition, and personal details you choose to share. We collect this information solely to provide and improve our service.

How We Use Your Information

We use the information you provide to set up and deliver the StillHere communication service for your family. This includes configuring a dedicated phone number and AI-assisted responses tailored to your loved one. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Text Messaging

By submitting our intake form, you consent to receive text messages from StillHere related to your service. Message frequency varies based on your loved one's usage. Standard message and data rates may apply. You may opt out at any time by contacting us at info@stillherealways.com.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. All communication data is stored securely and accessible only to StillHere staff for service delivery purposes.

Data Retention

We retain your personal information for as long as you are an active user of our service. Upon cancellation, we will delete your data within 30 days upon request.

Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@stillherealways.com or call (206) 880-1918.